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VT Group (Education) in Partnership with Surrey County Council
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VT Four S Head Office |
Tel: 0800 073 4444 Email: CustomerCare@vtplc.com Fax: 01372 834000 |
Comments? Compliments? Complaints?
Please telephone the Customer Care Line on 0800 073 4444 ext 834567 email CustomerCare@vtplc.com or complete the online form with any comments, compliments or complaints you would like to send to us.
Calling from Surrey County Hall?
If you are calling from Surrey County Council in County Hall, please telephone ext. 835567 (quick dial facility)
At VT Group we welcome the comments our customers have about our services. Compliments reinforce great service and complaints drive continuous improvements in service delivery.
Do you need General Information?
Key Contacts:
| Website password problems | forgotten password |
| Need a new login | register |
| Website problems | information.services@vtplc.com |
| CRB | 01372 835012 |
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Facilities Management (Schools Premises) |
01372 835007 |
| Finance Consultancy | 01372 834275 schoolsfinance@vtplc.com |
| Governance | 01372 835030 governance.consultancy@vtplc.com |
| Health and Safety | 01372 835007 |
| HLTA Assessments | 01372 835035 hlta@vtplc.com |
| ICT Service Desk | 01372 835002 |
| Personnel | 01372 835200 edpersonnel@vtplc.com |
| Training and Conferencing | 01372 835008 coursebookings@vtplc.com |
| Workforce Development | 01372 835011 wd@vtplc.com |
| NQT Assessments | 01372 835011 nqt@vtplc.com |
| VT Group Finance Queries | 023 9233 9308 accounts.receivable@vtplc.com |
If you have a general enquiry or do not know the extension number of a member of staff, please telephone the VT Freephone Number on 0800 0734444 and a member of staff will be able to direct you.
The telephone lines are staffed between 8.30am – 5.30pm
NB At busy times or outside office hours, please leave a voicemail message and a member of staff will return your call within 24 hours, or the next working day, if the message is left over a weekend of Bank Holiday.
A copy of our Customer Complaints Process is available for you to view in PDF format.
